Caribbean Cruise Reviews

My family and I toke a MSC CRUISE in 2019 and I was in love , my favorite cruise ever !!! Same ship : seaside … now we didn’t have a good experience at all ..the ship is beautiful but the service was terrible and employees very rude … number 1- they change my room and my luggage of course has the old room number … no body know what happened with our stuff till I remembered and I had to ...

I thought this would be a lovely cruise for a long weekend getaway with my husband with the hopes we could go several times throughout the year. NEVER AGAIN!! Service was terrible. On the island all of the bars were understaffed, rude, and inexperienced. At each bar we scanned the menu for what cocktails were available and was told every time at 3 of the bars they don’t have, can’t make, didn’t ...

The price, number of cays and destination were reasons for choosing. The lines for food and beverages were long. Often the buffets were closed or out of options. They ran out of ice and even water at the bar on their private island. I bought a cabana that evidently I shouldn’t have even though their app let me. So, they had to find another one, which was quite the hassle. Their lagoon closed ...

We flew down from NY to give MSC a try. I've cruised multiple times on NCL, once on Royal Caribbean, and spent 3 months on. Semester a Sea, years ago. The Seaside itself is a nice, modern ship. All of the facilities are in good repair and are quite attractive. The reality for this ship at present is that the Seaside is very understaffed. 15-30 waits at every bar. The late dinner seating had a ...

Would give negative score if was possible. We wanted to try something different, just stick with your favorite cruise line. Will never sail MSC EVER AGAIN!!! Food undercooked, never changed,had the same food for 4 days. Not what most normal people would eat. I'm really scared will end up with food poisoning. No decent dessert, had to pay for anything good. Wish I would have researched a little ...

Only two plug ins when we have four people in the room, they did provide an extension cord. Food was AWFUL! Lots of hidden/extra fees and complicated debarkation process. Hard to find things on the boat. Gratuity is included automatically in a lot of things such as the spa and for the room. Horrible tv channels as well, but we could see the boat camera on the tv which was pretty cool! I will ...

Our son had us try Royal Caribbean because we are avid Carnival Cruisers. We were not impressed with the food, or service on this cruise. Not only were wait staff not friendly most were very rude to us and we watched them be rude to others. Even tipping good did not change their demeanor. Everything is extra on this ship. Toddlers could not play with older siblings in the water park and ...

Price was great but you get what you pay for. I do not think that MSC is ready for American primetime. Internet technology that is hit and miss. Internet did not work half the time, apps that did not work, card keys that did not function, and electronic billing that was all over the place. Customer service was terrible. Stand in line for an hour and get a shrug, and we will fix it before the ...

I chose a king size bed with a balcony instead I got 2 twin beds pushed together. Being tall I always get a king bed because my feet hang off the bed. I also couldn't use the app properly because the Wifi signal wasn't strong enough to get the app to work. I couldn't reserve any of the restaurants, spa treatments or excursions on the app. Also it seemed as if we were being put to bed cause most ...

Unfortunately this was the worst experience for me and my family on a cruise ship. Since the moment we got to the terminal it was a complete chaos. It took us 1 and a half hour standing in the sun just to get into the terminal because of a “system problem” The ship ran out food, ice creams, cheesecake, hamburger buns, coronas, Baylee’s, etc. Dinner at the buffet one day was pizza, salad and ...