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Symphony of the Seas Review

4.5 / 5.0
358 reviews
Symphony of the Seas Cabins
Symphony of the Seas Dining
Symphony of the Seas Activity/Entertainment
Symphony of the Seas (Photo: Royal Caribbean International)
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Editor Rating
4.5
Very Good
Brittany Chrusciel
Cruise Critic Contributor

Royal Caribbean might have built Symphony of the Seas as the world's largest cruise ship – until Wonder of the Seas debuted in March 2022 – but its size is only a byproduct of its intention: to build the world's best cruise ship for families.

The objective is a bold one, but Symphony hits the mark in every category, which is due to a winning combination of variety and quality. The choice of which room to book, the restaurants to eat in, the activities to take part in or the shows to attend come out to a whopping amount of options for the average, weeklong cruise. Yet even if your family sticks to the basic cabins and included options, the cruising experience is still kept at a high standard, and attentive and friendly service is never the exception.

The newer Wonder of the Seas is a comparable option to the Symphony of the Seas. While it has an additional neighborhood, 100 extra cabins, a redesigned pool deck, and a stunning waterpark called the Wonder Playscape, Wonder of the Seas is almost exactly the same size as Symphony of the Seas and has a similar entertainment and dining offerings. Passengers familiar with the Symphony will be pleasantly surprised by the handful of new features on the Wonder, but it will probably be down to price and itinerary for all others trying to decide between one and the other.

The Symphony of the Seas Deck Plan Allows for An Excellent Passenger Flow

Symphony of the Seas may be a huge ship, but its carefully designed deck plan is easier to navigate than that of many other smaller cruise ships. The reason Symphony of the Seas is because Royal Caribbean listened to feedback and kept the passenger experience top of mind when designing it. Complaints that ranged from the omission of a pool in the Solarium on Harmony of the Seas, to difficult-to-reach cabinetry in staterooms or no way to get omelets in the Windjammer Marketplace, have all been resolved on Symphony. Royal Caribbean has even brought back "Hairspray" by popular demand, giving the production a total refresh for a new (or returning) audience.

Symphony comes with all of the perks of big a mega-ship but nearly none of the pitfalls. Like other Oasis-class ships, Symphony of the Seas features the easily navigable neighborhood concept, which includes Central Park, Entertainment Place and the Boardwalk.

A brilliant passenger flow, plenty of signage and an intuitive sense of orientation means that despite being massive, it's hard to get lost for long onboard. Other byproducts of size, like pollution or waste, are offset by the line's Save the Waves program and by constant improvements to ship engineering. Symphony, like many of the line's ships, is "zero to landfill" meaning no waste is left behind. A new program has banned plastic straws and Symphony is actually 25 percent more energy-efficient than its fleetmate Allure of the Seas.

Symphony of the Seas Offers Activities, Rooms and Restaurants for All Types of Passengers

Despite having many of the same features as other ships in its class, Royal Caribbean was not afraid to go bigger with Symphony of the Seas, adding new concepts like "Battle for Planet Z" laser tag; Hooked, a seafood restaurant; Playmakers, a sports bar and arcade; Sugar Beach, an expanded ice cream and sweets shop; and El Loco Fresh, a new Mexican eatery.

The strong execution of these fresh ventures, along with their mass appeal, almost guarantees that Royal Caribbean has ensured a new generation of fleetwide favorites. Even better, half of the new venues (laser tag and El Loco Fresh) are included in the cruise fare.

One downside to all the investment and improvement is that the returns have to come from somewhere. In the case of Symphony, the price of nearly every specialty restaurant cover has been raised. Though just a few dollars more per person than on previous ships, it could impact budgeting for families who can't spend hundreds more on dining in addition to what they paid to board the ship.

As if to say, "we got this," Royal Caribbean has traded in a number of partnerships to rely on their own in-house talent on Symphony of the Seas. This includes no more affiliation with Michael Schwartz in 150 Central Park, and also no DreamWorks characters. (The line still offers its DreamWorks partnership on other ships.) Those familiar with Royal Caribbean cruises may also miss the renowned Chef’s Table, which the Symphony of the Seas lacks.

Instead, the line has developed its own original parade production for the Royal Promenade, and poured heart and soul into an all-new stage production called "Flight: Dare to Dream." In venues like Studio B and the AquaTheater, Royal Caribbean turned to the performers for help, and as a result, each space has a new show developed and inspired by the talent.

Other efforts to attract fun-loving family cruisers include the one-of-a-kind Ultimate Family Suite. While calling it a "gimmick" is too harsh, the over-the-top stateroom is an extremely limited and very high-priced option for families or groups. (Still, that doesn't mean it's not cool.) The word is the line is looking at developing a family-focused cabin category inspired by the Ultimate Family Suite, but priced lower.

While it's been said time and again that Symphony of the Seas is bigger than its fleetmates (by just about 1 percent), it's the focus on improvements rather than size that seems to have driven Royal Caribbean to innovate on its already-winning formula for a family vacation experience.

And in case you were wondering how the Symphony of the Seas compares to the Titanic – as many prospective passengers do – the Symphony’s passenger capacity is about 2.5 times the Titanic’s. In terms of size, the Symphony is almost 400 feet longer, 65 feet taller, and has nine decks more than the 1909 cruise ship.

Health & Safety on Symphony of the Seas

Symphony of the Seas requires all cruisers at least 12 years old to be fully vaccinated, in accordance with CDC guidelines. Children 2 to 11 don’t need to be vaccinated; however, they will need to take a PCR test upon check-in and another (antigen) test if the itinerary is longer than five days.
Royal Caribbean tests are given at no additional charge.

All passengers, except those under two, must take a pre-cruise COVID-19 test in order to show a negative result. For adults 12 and over, this test should be administered no more than three days before departure. Kids 2 to 11 need to be tested no more than three days prior, as long as their test is not on embarkation day.

Children 2 and younger do not require any testing.

Before Boarding
• Proof of full vaccination, with FDA- and World Health Organization-approved vaccines (i.e. Pfizer, Moderna, AstraZeneca and Johnson & Johnson)
• Negative COVID-19 test result
• Arrival time for check-in must be chosen 30 days in advance, on the Royal App
• Check-in to be completed on the Royal App
• Health questionnaire (available on the Royal App)

Onboard
• Masks are optional for fully vaccinated guests. Unvaccinated children should wear masks indoors and in crowded settings. Masks are required for all children 2 and older at the Adventure Ocean youth program. Children under 2 do not have to wear a mask.  
• Symphony of the Seas sailing at limited capacity
• Physical distancing enforced throughout ship, with signage
• Spaced out seating in dining, entertainment and activity venues
• Designated areas of main dining room for families with children

Off the Ship
• Fully vaccinated passengers may book a shore tour through the cruise line or independently, or choose to explore off ship freely.
• Families cruising with unvaccinated kids must book a Royal Caribbean excursion to go ashore, except at the line’s private island of Perfect Day at CocoCay.

Pros

The range of activities, restaurants and lounges make it a highly customizable ship

Cons

If you choose to indulge in specialty dining, you'll pay a premium

Bottom Line

Royal Caribbean has taken the best features of its most popular ship class and improved upon them

About

Passengers: 5,518 (6,680 total)
Crew: 2,200
Passenger to Crew: 2.51:1
Launched: 2018
Shore Excursions: 371

Inclusions

Included with your cruise fare:

Included with your Symphony of the Seas fare:

· Meals in the three main dining rooms and Windjammer Marketplace buffet; snacks and meals in Park Cafe, El Loco Fresh, Solarium Bistro, Cafe Promenade, Boardwalk Dog House and Sorrento’s Pizza
· Meals at Coastal Kitchen for passengers staying in Grand Suites and above
· Shows in the main theater and most daily activities, except otherwise noted
· Use of the fitness center, but not most fitness classes
· Use of the sports center, Flowrider surf simulators, mini-golf, zipline, carousel, Ultimate Abyss thrill slide and Splashaway Bay
· Laser Tag sessions
· Adventure Ocean kids programming (ages 6 months to 17 years) up to 10 p.m.
· Gratuities, only if you booked your cruise in Australia and New Zealand in AU and NZ dollars

Not included with your cruise fare:

Not included with your Symphony of the Seas fare:

· Daily gratuities (set amount based on cabin type)
· Drinks excluding water, tea (including iced tea), coffee and selected juices from the Windjammer Marketplace
· Continental room service breakfast
· Specialty restaurants
· Services and treatments in the spa and salon
· Gratuities of 18 percent applicable to beverage, salon and spa purchases, as well as dining reservations
· Most fitness classes and all personal training sessions
· Activities including arts and crafts, behind-the-scenes ship tours, the bottomless galley brunch, alcohol tastings, bingo, sushi-making classes, Scuba certification classes, arcade games, and sessions in the onboard Escape Room
· Shore excursions
· Late-night group child care in Symphony of the Seas’Adventure Ocean
· Wi-Fi; internet packages can be purchased ahead of the trip or on board
· Photos, artwork and retail shop purchases

Fellow Passengers

Because it has a little something for everyone, Symphony of the Seas attracts families of all kinds and people of all ages, with more kids onboard during summertime and school breaks. You can expect to find a mix of many nationalities, but primarily an English-speaking passenger mix of North Americans and Brits.

Royal Caribbean Symphony of the Seas Dress Code

As is common on Royal Caribbean cruises, the dress code on Symphony of the Seas is casual during the day and somewhat more formal in the evening.

Daytime: During the day you'll find everything from bathing suits (you'll need a coverup and shoes, though, to eat in the buffet) to jeans and tees.

Evening: Passengers tend to get a little more spiffed up at night with sundresses, khakis and button-up shirts or polos. There are two formal nights per seven-night sailing, and fashion choices on these nights vary widely, with passengers choosing to don anything from gowns and tuxes to pants suits or jackets and ties. You'll also need to dress up for a few of the specialty restaurants like 150 Central Park.

Not permitted: Tank tops are not permitted for dinner, except in the Windjammer Marketplace buffet. Shorts are discouraged at dinner time, but you'll see people in them at the main dining room anyway.

For more information, visit Cruise Line Dress Codes: Royal Caribbean.

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More about Royal Caribbean Symphony of the Seas

Where does Royal Caribbean Symphony of the Seas sail from?

Royal Caribbean Symphony of the Seas departs from Rome, Civitavecchia, Barcelona, Miami, Fort Lauderdale, Port Everglades, Bayonne, Cape Liberty, and Bayonne

How much does it cost to go on Royal Caribbean Symphony of the Seas?

Cruises on Royal Caribbean Symphony of the Seas start from $351 per person.

Is Royal Caribbean Symphony of the Seas a good ship to cruise on?

Royal Caribbean Symphony of the Seas won 9 awards over the years.
Royal Caribbean Symphony of the Seas Cruiser Reviews

Norovirus

I was not as enchanted by the Symphony of the Seas this time. We had been on it in early 2020 before the cruise industry was shut down, so this was our second time on the ship.Read More
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c12998

10+ Cruises

Age 40s

Symphony of the Seas Overview - Solid 4 out of 5

Symphony of the Seas Overview - Solid 4 out of 5 We have been on all of the Oasis class ships but the Wonder at this point, and I would say the newly updated Oasis is still the best ship in Royal’sRead More
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025930

10+ Cruises

Age 40s

Standards are slipping

Having just returned from a cruise on Symphony of the Seas I wanted to write an honest review of this ship.Read More
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bevmarc

10+ Cruises

Age 50s

Overall satisfaction of our cruise

I chose this cruise because my experience with the Symphony in the past was great. After a long wait post Covid decided to take another. However, this recent experience was very disappointing.Read More
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Bighound

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